Take the 2020 Customer success Performance Index Benchmark, and enhance your 2021 strategic plan.
Next year is just a quarter away and your annual planning is in high gear. Invest just 10 minutes now and join several hundred companies in the 3rd annual CSPI Benchmark. In doing so, you will be able to compare your Customer Success performance against Champions with an NRR of 140. New to this year’s benchmark is a breakdown of your customer success profits to assist your customer lifetime value calculations.
Complete the Customer Success Performance Index benchmark survey to instantly receive your complimentary report with recommendations on where you should focus your innovation efforts for 2021.