Accredited

This program is accredited by the longest-running association in our field - the Customer Success Association. Their CSM Competency Standard is the foundation for our program, but we like to go above and beyond, so expect even more than the basics!


Live

Certification requires online attendance in expert-led classes. We believe that the best learning happens in an interactive setting with other students. To get the most out of our program, our learners show up with questions ready and cameras on!


Expert

The Success League’s program has been running since 2017, longer than any other active training program in our field. Our instructors are all CS leaders who have experience in a variety of CS roles from the front lines through senior leadership.

Our research-based, Customer Success Certification Program emphasizes long-term learning, provides practical applications of best practices, and includes tools that CSMs can adopt right away.

As a CS professional, you need solid skills to deliver positive and measurable client outcomes. The Success League offers a series of 15, online, expert-led classes, each with a practical tool that CSMs can implement and add to their professional toolkit. Our students appreciate live discussion with peers, access to an instructor who can help them tailor the content to their program, and practical tools. If you are looking for a CS Certification where you can truly learn the skills it takes to be an exceptional CS professional, and are not just looking to check the box with an on-demand program, this is the certification for you.

CSA Accredited Training

This program is accredited by the Customer Success Association, incorporating all the skills required by their CSM Competency Standard. Established in 2012, the CSA is the longest-running industry association in the field of customer success, has over 50,000 members, and regularly contributes research and content to CS professionals and leaders.