Customer Success Blog

Observations of The Success League

Mike Lee

February 23, 2022

Why Your Next CS Hire Should be a Teacher

Mike Lee

February 23, 2022

Five reasons why the work teachers do every day will successfully translate directly to your CS organization.

Brian Hartley

February 2, 2022

Attracting and Retaining Customer Success Talent

Brian Hartley

February 2, 2022

There are so many great employees out there looking to break into Customer Success. Here are a few tips to find (and keep!) them.

Russell Bourne

October 20, 2021

Russell Bourne

October 20, 2021

How to choose and implement a successful variable compensation plan for your contributors.

October 13, 2021

October 13, 2021

If we took “pay” off the table and separated pay from hitting performance metrics, would we see a different result?