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The Success League

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CSM Certification
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Customer Success Blog

Observations of The Success League

Jill Naden Gronsky
December 4, 2023
Events

Don't Miss RYG NYC Next Week!

Jill Naden Gronsky
December 4, 2023
Events

It’s not too late to register for next week’s free networking and panel discussion in NYC.

Tagged: Promotions

Comment
Michael Su
November 29, 2023
Customer Health, Customer Relationships, Playbooks and Processes

Making Health Scores Actionable

Michael Su
November 29, 2023
Customer Health, Customer Relationships, Playbooks and Processes

A solid customer health score should be made up of a laundry list of metrics. Here are some key considerations when building your Customer Health Score.

Tagged: CS Articles

Comment
Jill Naden Gronsky
November 29, 2023
Events

Meet Us at RYG NYC Meetup Next Month!

Jill Naden Gronsky
November 29, 2023
Events

This free happy hour and panel discussion will be held on Thursday, December 14 from 6-8pm. Register today!

Tagged: Promotions

Comment
Kristen Hayer
November 15, 2023
CS Management, CSM Role

Managing Remote Customer Success Managers

Kristen Hayer
November 15, 2023
CS Management, CSM Role

Find out how to maximize the benefits of remote workers on your Customer Success team.

Tagged: CS Articles

Comment
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The Success League is a global consulting and training firm focused on developing customer success programs that drive revenue. Since 2015, we have helped hundreds of companies improve their customer experience, and thousands of CS professionals build their careers.

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