This week’s guest on our Transforming Experiences podcast is Tao Stadler, Senior Director of Customer Success at Personify. Tao has developed a report that gives specific aspects of product utilization a score. They call this report the FUGA report. Tune in to hear Tao share with Kristen why he developed this report, how he approached the project, and the results his team has been able to achieve. Enjoy!
Transforming Experiences in Customer Success (formerly Strikedeck Radio) is a partnership between Medallia and The Success League. You can subscribe to Apple Podcasts, Google Play, and anywhere else you get your podcasts or follow us on LinkedIn or Twitter to get updates on new episodes.