New CS Leadership Program Session Added!

We’ve had so much interest in our CS Leadership Training Program, that we have added a new session!

Classes for this 8-week series will begin on October 20, 2020 and run through December 15, 2020. This offering will be featured at a 4pm Pacific time slot which will be convenient for those in Asia/Pacific timezones as well as our friends in the Western US. Sign up now to reserve your spot!

Class Schedule:

10/20: Team Metrics & Goals

10/27: Building a Playbook

11/3: Planning a Team Structure

11/10: Developing Compensation Plans

11/17: Hiring Top Performers

12/1: Onboarding New CSMs

12/8: Goal-Based Management

12/15: Reporting on Results

Last Chance to Sign up for Fall Classes!

Summer is ending and with that comes the start of our fall training series. Last chance to sign up now!

CS Leadership program begins on Tuesday, August 25th.

CSM Certification training program begins on Thursday, August 27th.

Hurry and register today!

Fall Training Sessions Start Next Week -- Still Time to Sign Up!

Our CS Leadership and Certified CSM Training Programs start next week!

This is the last week to sign up for the fall sessions of our online training programs. Classes begin the week of August 24th. Click through for more information and to reserve your space.

See you in class!

Sign Up Now for Our Fall Certified CSM Series!

Become your best CSM self with our comprehensive Certified CSM training program!

Our 16-week intensive series will build your skills in all facets of a customer success role using research-based methodology. You will better retain what you’re learning by putting it into use immediately in practical applications. Each live, instructor-led online class is tailored for learning the ins and outs of Customer Success in an enriching environment including discussions, worksheets, and exercises to solidify what is being presented. Fall session begins on August 27, 2020.

Where will you go from here?