Level Up with our CSM Certification Program

Are you a Customer Success Manager (CSM) who is looking to up your game or are you looking to get into Customer Success?

Stay ahead of the competition by joining our training program!

Our comprehensive CSM Certification Program is designed to empower CS practitioners like you with the knowledge and skills needed to excel in today's rapidly evolving business landscape, covering key topics (among others) such as:

  • Enhancing Renewals & Minimizing Churn

  • Identifying Lucrative Opportunities

  • Addressing Objections & Mastering Negotiation

  • Streamlining the Selling Cycle

Our live, online, expert-led program runs throughout the year so finding times to take individual classes is convenient.

To see a full description of the program and a list of classes, go here.
For an Upcoming Classes calendar, go here.

We look forward to having you in class!