Do you know how to effectively approach the challenging task of segmentation for your organization?
It requires understanding the diverse needs of customers in order to tailor solutions accordingly, and it's an area many leaders struggle in.
If you're in that crowd, we've got you covered!
Our instructor-led, online Customer Segmentation class is now open for registration and will help you become an expert in segmentation for effective CS programs.
You'll gain insights into why strong segmentation is essential, learn how to think about segmentation for your organization, and discover examples of how different organizations have set up their segmentation.
You'll also learn ways to report on segments to the leadership team and board in a highly interactive setting.