In this week’s Transforming Experiences in Customer Success podcast, Kristen hosts Jennie Li, who is the Senior Manager of Digital Experience for Definitive Healthcare. Jennie shares her approach on how she has been working for the past year to build a team of CX professionals and develop the first iteration of their digital customer experience. Check it out!
Transforming Experiences in Customer Success (formerly Strikedeck Radio) is a partnership between Medallia and The Success League. You can subscribe to Apple Podcasts, Google Play, and anywhere else you get your podcasts or follow us on LinkedIn or Twitter to get updates on new episodes.