Online CS Leadership Training Series Starts Tue, May 5th
Did you know that we offer a training series for Customer Success leaders? Whether you are beginning a new role as a CS Director or VP or if you've transitioned into CS from a different industry, our online program is great for you. Over the span of 8 weeks (one hour-long class a week), we will cover the following topics:
Team Metrics & Goals
Building a Playbook
Planning a Team Structure
Developing CompensationPlans
Hiring Top Performers
Onboarding New CSMs
Goal-Based Management
Reporting on Results
Single classes also available for purchase. Join the full program at any time.