We are now offering a certification component to our CS Leadership training program.
Our newly expanded online CS Leadership Certification training program focuses on change management, building digital CS programs, and communicating effectively with your executive team. Sign up now for the first session of 2021 to get a discount of 10% off!
List of Classes:
Hiring Top Performers
Onboarding New CSMs
Goal-Based Management
Change Management
Executive Communication
Reporting on Results
Segmentation & Journey Mapping
The Digital Customer Journey
Building a Playbook
Planning a Team Structure
Team Metrics & Goals
Developing Compensation Plans