The fall series of our popular CSM Certification Program starts this week! We still have a few remaining spots so hurry to register now to reserve your space. First class is on Thursday, August 29. All classes to be held at 9am Pacific / 12pm Eastern.
Customer Goals & Outcomes: 8/29/2019
Business Strategy for CSMs: 9/5/2019
Managing Your Portfolio: 9/12/2019
Kicking Off The Relationship: 9/19/2019
Executive Business Reviews: 9/26/2019
Renewals & Churn: 10/3/2019
Customer Advocacy: 10/10/2019
Time Management for CSMs: 10/17/2019
Uncovering Opportunities: 10/24/2019
Asking Great Questions: 10/31/2019
Objections & Negotiation: 11/7/2019
Managing a Selling Cycle: 11/14/2019
Using CRM and CSM Systems: 11/21/2019
Cross-Functional Leadership: 12/5/2019
Difficult Conversations: 12/12/2019
Career Development for CSMs: 12/19/2019