Lucky Episode 7 of our podcast, Strikedeck Radio, includes an interview with Loni Spratt Brown from Entelo. Loni shares her approach to hiring for customer success, from early startup phase through an aggressive growth stage. She explores how to build a Customer Success organization, the various roles you should introduce as you scale, and how to make smart decisions about who to add and when.
Strikedeck Radio is a partnership between Strikedeck and The Success League. You can subscribe on iTunes or SoundCloud, or follow us on LinkedIn or Twitter to get updates on new episodes.