We just released the fourth episode of our podcast, Strikedeck Radio. In this episode I interview Doug Whitmire, Director of Sales and Customer Success at CoStar Group about his combined team, and how they are making the transition from reactive customer service to proactive customer success. Doug shares his ideas and tactics for making this shift and generating engagement from his team members.
Strikedeck Radio is a partnership between Strikedeck and The Success League. You can subscribe on iTunes or SoundCloud, or follow us on LinkedIn or Twitter to get updates on new episodes.