After completing this course, a Customer Success Leader will understand the roles that are a part of a success operations team, the skills required for various roles, customer success tech stack, CS operations role in strategy development, operations best practices and working in conjunction with a revenue operations team.

This is an instructor-led, online class and attendees will need Internet access, a headset with mic, and an area where they can speak and contribute to the group.Price shown is per attendee. Classes are 60 minutes long. Attendees will receive access to training session details via email upon receipt of payment.