After completing this course a Customer Success Leader will understand different approaches to change management, both customer and internal change management challenges, common blockers to change and ways to overcome them, and ideas for leading grass-roots change for maximum impact.

This is an instructor-led, online class and attendees will need Internet access, a headset with mic, and an area where they can speak and contribute to the group.

Price shown is per attendee. Classes are 60 minutes long. Attendees will receive access to training session details via email upon receipt of payment.

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