After completing this course, a CS Professional will understand the three major types of activities and why balancing them is important, how to make proactive work a priority, best practices for managing email and prioritizing customers, how to make sure activities are goal-driven, and why personal development time is critical to a career in customer success.

This is a live, online class and attendees will need Internet access, a headset with mic, and an area where they can speak and contribute to the group.

Price shown is per attendee. CSMs will receive access to training session details via email upon receipt of payment.