After completing this course, a CS Professional will understand how to engage effectively with internal sales, services, support, finance, product and marketing teams, how to build relationships with other teams and leaders, how to manage change across teams, and how to manage cross-functional customer groups to drive projects forward.

This is a live, online class and attendees will need Internet access, a headset with mic, and an area where they can speak and contribute to the group.

Price shown is per attendee. CSMs will receive access to training session details via email upon receipt of payment.